# AI workability — Request for Information (RFI) – Facilitation and Virtual Webinar Support Services

*Buyer: Department of Public Safety and Emergency Preparedness (PS) · Source: pei · Closes: 26 Aug 2026 00:00 UTC*

**AI workability: 42%** (majority needs humans) · notice-only read · bid call: **NO_GO**

- Effort: 235 h total · 99 h AI · 136 h human (low confidence)

## Verdict

No Go

## Bid call

**NO_GO** — Mandatory ProServices SA Stream 9.15 qualification is not met; facilitation of sensitive topics requires human expertise; AI workability is only about 42%, below majority; small shop lacks standing arrangement and relevant references. Teaming with a qualified supplier could change this, but as-is this is a no-go.

## Deliverables

| Deliverable | Mode | AI share | Hours |
| --- | --- | --- | --- |
| Facilitation and event support services | human_only | 0% | 60 |
| Professional note-taking services | ai_assisted | 70% | 30 |
| Final reports | ai_assisted | 80% | 45 |
| Audio-visual (A/V) technical support | ai_assisted | 20% | 30 |
| Virtual platform setup and management | ai_assisted | 50% | 20 |
| Registration management services | ai_assisted | 80% | 15 |
| Exit survey development, administration, and reporting | ai_assisted | 80% | 15 |
| Project coordination and stakeholder communication | human_only | 10% | 20 |

## Risks

- **[high]** Mandatory ProServices SA Stream 9.15 qualification not held — *Do not bid unless teaming with a qualified supplier or obtaining the supply arrangement; otherwise no-go.*
- **[high]** Sensitive topics require experienced human facilitator — *Engage a qualified bilingual facilitator with OCSE/gender-based violence background; AI cannot substitute.*
- **[medium]** Live webinar technical complexity (simultaneous interpretation, 200 participants) — *Use a proven platform, run rehearsals, and assign dedicated human A/V support.*
- **[medium]** Short RFI response window (7 days) — *Confirm qualification status immediately and prepare response quickly.*
- **[medium]** AI-generated notes and reports may miss nuance — *Apply human review and editing to all AI-generated outputs.*

## Human roles

- **Bilingual facilitator** (44%): Live facilitation of sensitive webinars requires human empathy, subject-matter expertise, and real-time adaptation.
- **A/V technician** (18%): Live technical support and rehearsals require hands-on troubleshooting.
- **Project coordinator** (13%): Client relationship, scheduling, and communication require human accountability.
- **Virtual platform administrator** (7%): Platform vendor coordination and go-live decisions need human judgment.
- **Note-taking reviewer** (7%): Verify AI transcripts and summaries for accuracy and context.
- **Report editor/approver** (7%): Final reports need human editorial oversight and sign-off.
- **Registration coordinator** (2%): Handle exceptions, privacy, and participant inquiries.
- **Survey analyst/approver** (2%): Approve survey design and interpret open-ended responses.

## Why not more AI

- Cannot provide live bilingual facilitation or handle sensitive discussions with empathy and cultural awareness.
- Cannot satisfy mandatory ProServices Supply Arrangement qualification.
- Cannot perform live A/V troubleshooting that requires physical or vendor interaction.
- AI transcription and summarization may miss nuance, sarcasm, or non-verbal cues; human review is required.
- Simultaneous interpretation quality and platform reliability still need human oversight.

## Requirements & compliance

| Ref | Requirement | Status |
| --- | --- | --- |
| R1 | Suppliers must be qualified under the ProServices Supply Arrangement, Stream 9.15 – Facilitation Consultant. | gap |
| R2 | A bilingual facilitator must be provided, preferably with professional work experience and/or knowledge in online child sexual exploitation (OCSE) and/or gender-based violence. | gap |
| R3 | Professional note-taking services must be provided for each webinar, in English only. | met |
| R4 | Three final reports must be provided, one for each webinar. | met |
| R5 | Audio-visual (A/V) technical support personnel must assist throughout the webinars and participate in rehearsal sessions. | met |
| R6 | Virtual platform must accommodate a minimum of 200 participants. | met |
| R7 | Virtual platform must support events delivered in English, French, and bilingual formats. | met |
| R8 | Virtual platform must provide simultaneous interpretation functionality. | met |
| R9 | Virtual platform must include chat and/or Q&A features, polling capabilities, a downloadable resource section, and an exit survey prompt. | met |
| R10 | Registration management services must include coordination of participant registration and provision of a final participant list. | met |
| R11 | Exit survey must be developed, administered, and reported. | met |

## Evaluation criteria

- **Not provided** (N/A): RFI contains no evaluation criteria or scoring weights.

## Key dates

- 2026-08-19 — Publication
- 2026-08-26 — Closing Date

## Gaps in source documents

- No evaluation criteria or scoring weights in RFI.
- No estimated contract value or budget.
- No confirmation of ProServices SA Stream 9.15 qualification status for the shop.
- No details on whether simultaneous interpretation requires human interpreters or just platform functionality.
- No participant list or registration volume beyond the 200 minimum.
- No information on accessibility requirements or recording/translation needs.
- Source documents are thin; effort confidence is low.

## Assumptions

- RFI is informational; no contract value or evaluation criteria provided.
- Three webinars of approximately 2 to 2.5 hours each; effort estimates are rough.
- AI workability is technical capability, not compliance with mandatory qualifications.
- No security clearance is required (not stated in the notice).
- Virtual delivery reduces onsite presence; National Capital Region location may still require some local presence.

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*Generated by GovContract from public tender documents. Human review required before acting on bid decisions.*