# AI workability — Request for Information (RFI) – Facilitation and Virtual Webinar Support Services

*Buyer: Department of Public Safety and Emergency Preparedness (PS) · Source: nstenders · Closes: 26 Aug 2026 00:00 UTC*

**AI workability: 46%** (majority needs humans) · notice-only read · bid call: **NO_GO**

- Effort: 232 h total · 106 h AI · 126 h human (medium confidence)

## Verdict

AI can handle most back-office and production support, but the core live facilitation, interpretation, and A/V support remain human-only. Overall AI workability is below majority.

## Bid call

**NO_GO** — Mandatory ProServices SA Stream 9.15 qualification is a hard blocker, and the core live facilitation/interpretation work is human-only, limiting AI-agent differentiation. AI workability is 46%, below the majority threshold.

## Deliverables

| Deliverable | Mode | AI share | Hours |
| --- | --- | --- | --- |
| Webinar content and agenda development | ai_assisted | 70% | 30 |
| Bilingual facilitation | human_only | 5% | 45 |
| Simultaneous interpretation | human_only | 0% | 30 |
| Note-taking services | ai_assisted | 75% | 18 |
| Final reports | ai_assisted | 80% | 24 |
| Virtual platform setup and configuration | ai_assisted | 85% | 25 |
| A/V technical support | human_only | 20% | 15 |
| Registration management | ai_assisted | 90% | 15 |
| Exit survey development, administration, and reporting | ai_assisted | 85% | 10 |
| Project coordination and client communication | human_only | 20% | 20 |

## Risks

- **[high]** Mandatory ProServices Supply Arrangement qualification is not held by the shop. — *Verify whether the shop can qualify before closing; otherwise no-go.*
- **[high]** Sensitive topics (OCSE and gender-based violence) require trauma-informed facilitation and strict privacy safeguards. — *Use experienced facilitators, confidentiality protocols, and secure data handling.*
- **[medium]** Very short RFI window (7 days) limits time to prepare a thoughtful response. — *Respond quickly or pass; treat as market research.*
- **[medium]** RFI is not a solicitation; no guarantee of contract or value. — *Limit investment; use response to build relationships.*
- **[medium]** AI cannot replace live facilitation, interpretation, or A/V support, creating dependency on subcontractors. — *Identify and pre-qualify human subcontractors early.*

## Human roles

- **Bilingual facilitator** (36%): Live facilitation of sensitive webinars requires human judgment, empathy, and subject-matter expertise.
- **Simultaneous interpreters** (24%): Certified human interpreters are required for accurate English/French interpretation.
- **Project manager / client liaison** (16%): Accountability, client relationship, and coordination are human responsibilities.
- **A/V technical support** (12%): Mandatory personnel for live technical support and rehearsals.
- **Content reviewer / editor** (7%): Human review of AI-generated agendas, notes, and reports for accuracy and tone.
- **Report analyst / finalizer** (4%): Final sign-off on reports requires professional accountability.
- **Platform QA / registration oversight** (4%): Human verification of platform configuration and registration exceptions.
- **Survey reviewer** (1%): Review of survey design and results interpretation.

## Why not more AI

- Cannot facilitate live, sensitive stakeholder discussions.
- Cannot provide certified simultaneous interpretation.
- Cannot replace A/V technical support personnel.
- Cannot sign contracts or hold professional accountability.
- Cannot guarantee privacy/security for sensitive OCSE data without human governance.

## Requirements & compliance

| Ref | Requirement | Status |
| --- | --- | --- |
| REQ-1 | Suppliers must be qualified under the ProServices Supply Arrangement, Stream 9.15 – Facilitation Consultant. | gap |
| REQ-2 | Provide facilitation and event support services for three webinars during the current fiscal year. | met |
| REQ-3 | Each webinar must be approximately 2 to 2.5 hours in duration. | met |
| REQ-4 | Provide a bilingual facilitator. | gap |
| REQ-5 | Preferably have professional work experience and/or knowledge in online child sexual exploitation (OCSE) and/or gender-based violence. | unclear |
| REQ-6 | Provide professional note-taking services for each webinar, including documentation of presentations, key findings, discussions, comments, questions and answers, conclusions, and recommendations (English only). | met |
| REQ-7 | Provide three final reports, one for each webinar. | met |
| REQ-8 | Provide A/V technical support personnel to assist throughout webinars and participate in rehearsal sessions (dry runs). | gap |
| REQ-9 | Provide a virtual platform accommodating a minimum of 200 participants. | met |
| REQ-10 | Virtual platform must support events delivered in English, French, and bilingual formats. | met |
| REQ-11 | Virtual platform must provide simultaneous interpretation functionality. | met |
| REQ-12 | Virtual platform must include chat and/or Q&A features, as well as polling capabilities. | met |
| REQ-13 | Virtual platform must include a downloadable resource section for event materials. | met |
| REQ-14 | Virtual platform must prompt participants to complete a survey when exiting the event. | met |
| REQ-15 | Provide registration management services, including coordination of participant registration and provision of a final participant list. | met |
| REQ-16 | Develop, administer, and report on an exit survey. | met |

## Key dates

- 2026-08-19T00:00:00+00:00 — Publication
- 2026-08-26T17:00:00-04:00 — Closing Date

## Gaps in source documents

- No full RFP or statement of work; only RFI notice and extracted facts.
- No evaluation criteria or weighting.
- No estimated value or contract terms.
- No details on participant profiles, content, or security requirements.
- No confirmation whether simultaneous interpretation means human interpreters or just platform functionality.
- No information on incumbent or teaming possibilities.

## Assumptions

- Effort estimates are based on three webinars of 2-2.5 hours and typical event support work.
- The RFI notice and extracted facts are thin; no evaluation criteria or pricing were provided.
- ProServices SA qualification is not currently held by the shop.
- Human interpreters and facilitators can be subcontracted if needed.
- AI tools can be used for back-office support without violating security/privacy, subject to client approval.

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*Generated by GovContract from public tender documents. Human review required before acting on bid decisions.*