# AI workability — Request for Information (RFI) – Facilitation and Virtual Webinar Support Services

*Buyer: Department of Public Safety and Emergency Preparedness (PS) · Source: merx · Closes: 26 Aug 2026 00:00 UTC*

**AI workability: 41%** (majority needs humans) · notice-only read · bid call: **MAYBE**

- Effort: 240 h total · 99 h AI · 141 h human (low confidence)

## Verdict

AI-assisted at best; human facilitation is core.

## Bid call

**MAYBE** — The RFI is low-cost to answer and could build a relationship, but the core service is human facilitation, which is not AI-majority and is only a partial fit for an AI-agent-first shop. Proceed only if a human facilitator is available and the scope is clarified.

## Deliverables

| Deliverable | Mode | AI share | Hours |
| --- | --- | --- | --- |
| Webinar production and technical support | ai_assisted | 50% | 60 |
| Facilitation services | human_only | 10% | 100 |
| Content development and materials | ai_agent | 70% | 50 |
| Post-event reporting and analysis | ai_agent | 80% | 30 |

## Risks

- **[high]** Scope ambiguity: notice is a single line with no SOW, event count, audience, or duration. — *Respond to RFI with clarifying questions and request a detailed scope before committing.*
- **[high]** Core service is human facilitation, which AI cannot replace. — *Confirm availability of an experienced human facilitator before bidding.*
- **[medium]** Buyer is a public safety department; security clearance may be required even if not stated. — *Clarify security requirements in the RFI response.*
- **[medium]** Short response window (7 days). — *Use AI to draft the RFI response quickly and allocate human review time.*
- **[medium]** Small shop lacks large reference-contract history. — *Emphasize AI-enabled delivery model and relevant webinar support experience.*

## Human roles

- **Lead Facilitator** (50%): Live facilitation, stakeholder engagement, and group dynamics require a human.
- **Technical Producer / Live Support** (25%): Real-time webinar operations and troubleshooting need human judgment.
- **Project / Client Manager** (15%): Client relationship, approvals, and accountability are human responsibilities.
- **Content Reviewer / QA** (10%): AI-generated materials need human review for accuracy, tone, and client fit.

## Why not more AI

- AI cannot replace live facilitation, empathy, or real-time group management.
- AI cannot provide on-site presence or handle physical event logistics.
- AI cannot sign contracts, take legal/financial accountability, or provide certified sign-off.
- AI may not be acceptable in security-cleared environments without human review.
- Live technical troubleshooting during webinars may require human intervention.

## Requirements & compliance

| Ref | Requirement | Status |
| --- | --- | --- |
| RFI-001 | Provide information on facilitation and virtual webinar support services | unclear |

## Evaluation criteria

- **Not published** (N/A): RFI notice contains no evaluation criteria; likely used for market research.

## Key dates

- 2026-08-19 — Published
- 2026-08-26 — Closing

## Gaps in source documents

- Notice text is a single line; no statement of work, number of events, audience, duration, or languages.
- No evaluation criteria or weighting published.
- No security clearance, insurance, or bonding requirements stated.
- No contract value or duration.
- No information on existing webinar platforms or tools.
- No details on whether facilitation is in-person or virtual-only.

## Assumptions

- The RFI is for eventual delivery of facilitation and virtual webinar support services, not just a written response.
- The engagement involves a typical series of virtual webinars/workshops estimated at 200-240 total hours.
- No security clearance or on-site presence is explicitly required, but the buyer is a public safety department so this may change.
- The shop has at least one human facilitator available for live sessions.
- Bilingual (English/French) support may be needed; AI can assist but human review is required.

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*Generated by GovContract from public tender documents. Human review required before acting on bid decisions.*