# AI workability — Accompagnement et soutien en technologies de l'information pour le…

*Buyer: Revenu Québec · Source: canadabuys · Closes: 21 Sep 2026 00:00 UTC*

**AI workability: 55%** (majority needs humans) · full RFP read · bid call: **MAYBE**

- Effort: 1,100 h total · 600 h AI · 500 h human (low confidence)

## Verdict

AI can handle a substantial share (about 55%) of this IT support/accompaniment project, mainly documentation, data work, and support automation, but client-facing accompaniment and security/legal accountability keep it below an AI-majority threshold.

## Bid call

**MAYBE** — The IT support scope fits the shop's AI-agent-first model, but the available documents are too thin to estimate effort, security requirements, or evaluation criteria. Revenu Québec may require security clearance and the shop lacks standing offers. Pursue only if full tender documents confirm no insurmountable clearance, bonding, or legal barriers.

## Deliverables

| Deliverable | Mode | AI share | Hours |
| --- | --- | --- | --- |
| IT support and helpdesk triage | ai_assisted | 50% | 300 |
| Documentation and knowledge base | ai_agent | 85% | 150 |
| Training material and user guides | ai_agent | 80% | 100 |
| Data analysis and reporting | ai_assisted | 70% | 150 |
| Application/software support and maintenance | ai_assisted | 60% | 200 |
| Client workshops and accompaniment | human_only | 10% | 150 |
| Procurement compliance and legal | human_only | 5% | 50 |

## Risks

- **[high]** Tender documents are truncated and thin; actual scope, SLAs, and evaluation criteria are unknown. — *Request full documents via SEAO before bidding; base bid on confirmed scope.*
- **[high]** Revenu Québec may require security clearance for tax-data access; shop has no facility clearance. — *Confirm clearance requirements early; consider subcontracting cleared staff if needed.*
- **[medium]** Document facts concern Quebec municipal procurement law (LCOM), which may not apply to Revenu Québec; legal framework is unclear. — *Verify applicable procurement law and compliance obligations with a legal reviewer.*
- **[medium]** Shop has no TBIPS/SBIPS standing offer, no bonding, and limited reference history. — *Leverage AI-agent delivery model and partner with a larger firm if references/bonding are required.*
- **[medium]** AI-generated documentation and translations may contain errors if not reviewed. — *Implement human review gates for all client-facing deliverables.*
- **[low]** Province field says NU (Nunavut) but buyer is Revenu Québec; location data is inconsistent. — *Clarify actual work location and remote-work expectations.*

## Human roles

- **Senior IT consultant / reviewer** (40%): AI outputs need human validation, especially security-sensitive and client-facing work.
- **Client relationship / workshop lead** (25%): Accompaniment requires human facilitation, trust, and on-site presence.
- **Project manager / procurement lead** (20%): Contract, SEAO submission, compliance, and coordination require human accountability.
- **Security/compliance officer** (15%): Integrity declarations, AMP authorization, and confidentiality obligations are human-only.

## Why not more AI

- Cannot sign contracts or make legally binding commitments.
- Cannot perform on-site work or facilitate workshops requiring human presence.
- Cannot hold security clearance or AMP authorization.
- Cannot provide professional/legal sign-off or certified audits.
- Cannot fully understand nuanced client context without human shaping.
- Risk of hallucination in documentation and translation; requires review.

## Requirements & compliance

| Ref | Requirement | Status |
| --- | --- | --- |
| art. 4.1 LCOM | Integrity declaration must accompany bid; otherwise bid rejected. | unclear |
| art. 4.3 LCOM | AMP contract authorization required for services contracts >= $1M. | gap |
| art. 18 LCOM | Buyer must document needs assessment for contracts >= $25,000. | unclear |
| art. 31 LCOM | Professional services contracts require qualitative evaluation; cannot be lowest-price only. | unclear |
| art. 38 LCOM | Tender notice must include object, duration, procedure, criteria, deadlines. | unclear |
| art. 8.4 LCOM | Electronic submissions allowed via SEAO but cannot be mandatory. | met |
| art. 8.7 LCOM | Bid opening public with at least two witnesses; prices disclosed. | met |
| art. 9.3.1 LCOM | Global evaluation system uses quality criteria and price; weights set by buyer. | unclear |

## Evaluation criteria

- **Quality criteria** (Not specified): LCOM requires qualitative evaluation for professional services; actual criteria unknown.
- **Price** (Not specified): Price must be an evaluation criterion unless energy savings criterion applies; actual weight unknown.
- **Sustainable development** (Not specified): May be used in needs assessment/evaluation; not confirmed for this tender.
- **Technical specifications/equivalence** (Not specified): Performance/functional specs required; equivalence accepted; actual specs unknown.

## Key dates

- 2026-08-18T00:00:00+00:00 — Published
- 2026-09-21T00:00:00+00:00 — Closing

## Gaps in source documents

- Notice text is truncated; full scope is unavailable.
- No technical requirements, service levels, or deliverables are provided in the available documents.
- No evaluation criteria or weights for this tender are disclosed.
- No security clearance, insurance, bonding, or language requirements are stated.
- Document facts mostly concern Quebec municipal procurement law (LCOM), which may not apply to Revenu Québec; relevance is unclear.
- No contract duration or estimated value is available.

## Assumptions

- The actual scope is IT support/accompaniment, not municipal construction, snow clearing, or physical installation.
- No security clearance is required unless stated in full tender documents.
- Work can be delivered remotely; no significant on-site presence is required.
- Contract value is below AMP authorization threshold or the shop can obtain authorization.
- AI tools can access non-confidential data; sensitive data is handled by humans.
- Effort estimate is relative; no contract duration or value was provided.

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*Generated by GovContract from public tender documents. Human review required before acting on bid decisions.*